Shipping
FREE SHIPPING OFFERS
Order $100.00 or more of your favorite golfing gear and receive free standard shipping within the lower 48 U.S. states. Please see below for estimated delivery time.You must select "Standard (Lower 48 U.S.)" as your shipping option at checkout. All other shipping options (such as "UPS Ground") will incur a shipping charge.
Order $250.00 or more and enter in coupon code: 2DAYSHIP at checkout to get Free 2nd Day Shipping on your order. You must select "UPS 2nd Day Air" as your shipping option at checkout. Shipment will be made through UPS or comparable shipping service with expedited delivery.
Free Shipping offers exclude HI, AK, U.S. territories, APO/FPO addresses and P.O. boxes.
REGULAR SHIPPING
- Standard: If you do not qualify for free shipping (above), standard shipping in the lower 48 states is as follows:
- Other U.S. Options: The shipping charge for all other U.S. shipping methods (including express shipping) is calculated based on weight, parcel dimensions and shipping destination. The shipping charge closely approximates the actual published rate. We do not charge any "handling fees."
- Shipping Rate Calculator: An easy-to-use real time shipping rate calculator is available in your shopping cart. After placing item(s) into your cart, you can receive an instant shipping quote for any shipping method by entering your state and zip code.
- International: Please see our International Orders section below for rates and information.
How can I tell if my order has shipped?
After your order ships, we will send you a shipment confirmation e-mail to let you know that your order has shipped. If you selected UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver, Canada Express, or International Express, your confirmation e-mail should include package tracking or status information. Point-to-point tracking information may not be available for other shipping methods.
How can I track my order?
If you selected UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver, Canada Express, or International Express, you should receive a shipment confirmation e-mail with package tracking information after your order has shipped. If you selected Standard Shipping or other methods, you should receive a shipment confirmation e-mail, but point-to-point shipment tracking information may not be available.
If you have any questions about your order status, please contact us.
What shipping carrier will you use if I select Standard Shipping?
Under the Standard Shipping option, we will select the most efficient method of shipment for your shipping location. We may use USPS Priority Mail, USPS Parcel Post, USPS First Class, UPS Ground or FedEx Ground, at our option, depending upon your delivery location and the weight of your package.
How can I track an order that was shipped via Standard Shipping?
After we ship your order, we will send you a shipment confirmation e-mail to let you know that your order has shipped. If available, we will also e-mail you a tracking number. However, please note that a tracking number may not be available under the Standard Shipping option. For example, if we ship your order via USPS Priority Mail, a tracking number will not be available.
If you are concerned about the status of an order that was shipped via USPS Priority Mail, please contact us and we may be able to provide you with a Delivery Confirmation Number which often contains shipment status information.
What happens if I refuse to accept shipment of an item?
Unless a return authorization has been issued prior to refusal, customers will be charged for shipping and return shipping. Please be aware that UPS air shipments are returned to us through 3 Day Select.
INTERNATIONAL SHIPPING
If shipping to an international destination, please choose USPS Priority International as the shipping option. For Canadian customers, please select "Canada Standard" as the shipping option. For shipping rates to international destinations not available at checkout, please contact us for a shipping quote. International orders paid through PayPal and shipped to a verified member and PayPal confirmed address will ship immediately. Credit card orders requiring bank verification will experience a delay.How do you handle customs duties, taxes and import restrictions?
You are solely responsible for any customs duties, foreign taxes or any additional fees that your country may assess. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Also, because we are a retailer, we are prohibited by law from declaring your order as a "gift," even if the order is intended to be received by a gift recipient.
Every country has unique import restrictions. It is your responsibility to ensure that the product you order is legal for import into your country.
International Shipping Through Bongo Now Available!
We have partnered with Bongo International to offer more options for our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
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Register with Bongo and receive a U.S. shipping address. |
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Enter the Bongo address as both your billing and shipping address. |
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Use the credit card that you have on file with Bongo as the payment method. |
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Once the order arrives at Bongo, log into your account to forward to your country. |
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
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UPS ESTIMATED TRANSIT TIME
The diagram below shows the estimated transit time through UPS Ground. Days are business days from the time your order is shipped and do not include weekends or holidays. Please add 1 - 2 working days from when you place your orders for us to process, package and ship it.
Note: Please note that UPS Ground delivery time is NOT GUARANTEED. Select UPS Next Day Air Saver, UPS 2nd Day Air or UPS 3 Day Select for guaranteed service. Three days means three business days (not counting the day of pickup). Please note that UPS guaranteed service applies only to business days, and excludes weekends, holidays, and any delays that occur beyond the control of UPS.
